Account
Manager

Are you based in the North West and looking for a new role as an Account Manager? This could be your next role, apply today.

Job Title: Account Manager (B2B Telecoms)
Location: North West
Salary: £23.5k + Commission
Reporting to: Senior Account Management


Introduction

You may not have heard of our name, but you soon will…

A rare and exciting opportunity has arisen to join a progressive forward-looking business with vision, growth mindset, significant YoY Customer growth, expanding product portfolio and strong financial backing from one of the largest VC’s in Europe.

The business plan is to become a major player and disrupter in the UK Telco UCaaS sector, with a 20-year history it’s more than ready to take that next step having been acquired by a major European VC group.

We’re now looking for highly talented and ambitious Account Manager to join our team and place Customer Experience at the heart of everything we do in order to make our success inevitable.

The Role

This is an excellent opportunity to join the Account Management team, managing a portfolio of customers from a variety of sectors within the North West.

You will be highly motivated with strong communication skills, maintaining customer focus when co ordinating with colleagues and customers on projects and queries.

You will have strong commercial awareness allowing you to identifying opportunities to grow and renew our impressive product portfolio.

You will have the control to support existing customers with Enreach to ensure their expectations are met and delivered.

The aim is to secure customer retention and satisfaction while growing your customer base allowing Enreach to maximise the profit also meet install expectations.

Key Accountabilities.

  • Self-generate customer appointments within your customer base
  • Conduct fact find during appointments to identify opportunities and build rapport
  • Educate customer base on Enreach product portfolio and the benefits
  • Complete customer contracts for existing and new profiles
  • Communication with operation departments and field sales team
  • Provide support for customers and colleagues on queries
  • Ensuring customer requirements are fulfilled
  • Provide a professional, supportive, and personable service
  • Customer questions or queries on anything you are handling
  • Working to and exceeding monthly KPI’s and targets

What are we looking for in return?

  • Customer driven
  • Communication skills
  • Personable
  • Great attitude and discipline
  • Meticulous attention to detail
  • Self-organised
  • Highly motivated
  • Resilient
  • Initiative
  • Relationship management experience

What’s in it for me?

  • Be part of something special and to make your indelible mark
  • Be involved in incentives
  • Expanding business with ambitious growth plans
  • 23 days holiday (more for long service)
  • Pension & healthcare scheme, life cover
  • Perkbox – access to over 250 discounts and lifestyle choices
  • Strong social ethos
  • Accredited Investors in People organisation

Interested?

If so, Apply today

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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