Why choose a phone system with call management?
Manage your teams
Whether they’re office-based or working remotely, you can see who has been making the most calls, who needs to improve their talk time and which departments are taking too long to answer the phones.
Identify missed and unreturned calls
Check how many people have called your business and hung up, or how many calls you’re missing out of hours.
Capture every opportunity to connect
View historical reports and real time activity with the ability to focus on departments or individual employees.
User-friendly reporting
Get a better understanding of the workings of your business and identify immediate areas for improvement with detailed predefined reports.