Call
Recording

Press play to improve customer service, train staff and resolve disputes

What is Call Recording?

Automatically capture every phone conversation that takes place within your business and replay them at the touch of a button.

Our call recording software is simple to use, secure and compliant. It’s ideal for both on-premise or cloud phone systems, so you get the most out of your teams, and enjoy peace of mind.

CALL RECORDING

INCLUDED WITH OUR BUSINESS PHONE SYSTEMS

CALL RECORDING

DOWNLOAD THE DATASHEET

TOP FEATURES
& BENEFITS

  • Liability: Resolve disputes with recorded evidence
  • Quality Control: Improve employee performance
  • Security: Detect security breaches & inappropriate calls
  • Training: Coach your employees
  • Compliance: Comply with FSA or PCI standards
  • Improve Customer Satisfaction
  • Audit Trail: Searchable log of all calls
  • Selective Recording: Only record what you want to

CALL RECORDING

INCLUDED WITH OUR BUSINESS PHONE SYSTEMS

CALL RECORDING

DOWNLOAD THE DATASHEET

Why choose a phone system with call recording?

Train staff, improve your customer service

A great training tool to deliver staff evaluations. Coach your teams by listening back to high or low quality calls, and work together to improve performance.

No more errors from misheard details

Review conversations, double check quotations and ensure deliveries match your customers’ exact requirements.

Quickly and easily resolve disputes

All your calls are on file, ready for whenever you need them to listen back to, and understand exactly what was said.

Simple and secure

Simple to install and use. It’s easy to access and save call recordings in a format that’s suitable for email attachments, and fully compliant with UK legislation.

Get your business phone system quote!

  • Complete our short form. It only takes a minute!

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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