Cloud Phone
Systems

Intuitive and flexible.
Work from any location, on any device.

Enreach’s cloud phone systems have all the features you need to make sure everyone stays connected, wherever they are. From call recording to built-in softphone functionality, your teams have total flexibility in the way they work.

We offer a cloud based phone system for every business, no matter what the size, whether you’re a start-up or have dozens of sites and offices across the country, our phone systems scale with you, and always keep you connected. You can also enjoy reductions in line rental and call charges with no upfront costs!

We have two cloud phone system options for customers to choose from, our very own Enreach Contact solution and cloud PBX phone systems. So, let’s chat about which would work best for your business and your budget. Both products are infinitely configurable, as a unified communications provider, we can meet all of your cloud system needs. Whichever you choose, before you know it, you’ll be discovering new levels of flexibility and productivity.

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Enreach Contact Cloud Phone System

Enreach Contact is our flexible and fully scalable cloud based phone system. You get a completely unified experience, with a solution that works however and wherever you need it to.

Our admin portal is super easy to use, you can view all your configurations in one place. This allows you to streamline communications, manage phone calls, make changes to user settings, listen to voicemail, use the chat function, set up call diverts, manage your virtual receptionist and much more from one simple admin portal. Set employees free from traditional phone systems, our cloud phone system offers unified communications and can be configured to include mobile devices, call management features, call monitoring and much more.

  • Hosted in the cloud
  • Simple and intuitive admin portal
  • Manage users and settings in minutes
  • Plug and play WiFi handsets
  • Your business phone number on all your devices
  • Built-in softphone
  • Mobile and browser app
  • Mobile integration
  • Pick up and flip calls to any device
  • Call recordings available in seconds
  • Presence to check when colleagues are available
  • Professional voicemail
  • Marketing on hold
  • Virtual receptionist
  • Video conferencing
  • Instant messaging
  • Work from anywhere

CLOUD PBX

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PBX Cloud Phone System

Our cloud PBX system places your business phone system in the cloud, giving you all the advantages and familiarity of your existing phone system but with huge flexibility, extra features and significant cost savings associated with moving to the cloud.

You can expect advanced features, exceptional call quality, increased disaster recovery, and premium security from our PBX cloud phone systems which are hosted in our dedicated data centre. Access your phone systems securely and reliably through the internet and reduce the need for dated hardware and set office locations. Our cloud PBX phone system can be accessed from any device with an internet connection, giving employees more freedom and enabling remote working.

  • Hosted in our dedicated data centre
  • Call management, reporting and wallboards
  • Integrates with your CRM system
  • Easily converted from cloud to on-premise
  • Wide range of handsets
  • Industry-leading DECT solutions
  • Mobile apps
  • Replicate your phone system on your mobile
  • Call recording
  • Computer integration, click-to-dial and presence
  • Professional voicemail
  • Marketing on hold
  • Virtual receptionist
  • Video conferencing
  • Instant messaging
  • Great for flexible working
  • Multi-site solutions

All of our cloud phone systems are available for a fixed monthly cost and come with built-in disaster recovery, 24/7 support and online billing. We can customise your cloud phone system package to include the features your business needs, so you don’t have to pay for functionalities you simply won’t use.

We have over 25 years of experience and provide over 5,000 companies with business phone systems. Our experts can help your business every step of the way from configuration to ongoing support, you will be given a dedicated account manager that will be there for anything you could possibly need.

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Frequently Asked Questions
What is a Cloud Based Phone System?

A cloud telephone system is a communication system that uses the internet and remote hosted servers as the infrastructure. Users of this type of hosted phone system can use physical handheld phones, integrated mobile phones or digital softphones depending on the office requirements. This system does not require traditional phone lines or users to have a dedicated desk phone.

With this system, in conjunction with the included software, businesses can easily provide services to their customers that would usually require a high level of technical knowledge. Modern features such as:

Cloud phone system features:

  • Multi line holding
  • Auto attendant
  • Download Voicemails
  • Call recording
  • CRM software connections
  • Mobile integration
  • Video conferencing
  • Voice calls
  • Screen sharing
  • Call forwarding

Modern-day VoIP cloud based phone systems use the Internet instead of a landline to transfer voice data at a much faster speed and at a lower cost.

The system is made up of a phone, computer, internet connection and a PBX box either hosted in the office or on the cloud. Cloud hosted PBX boxes help businesses become more dynamic with their work allowing for employees to work from home whilst retaining an office phone number and all the system features.

What is the difference between VoIP and Cloud Telephony?

These terms get thrown around sometimes interchangeably, but they are different. VoIP is a protocol that transfers voice data, but it doesn’t always have to run on the cloud.

Some installations of a VoIP system are locally hosted, however, these systems are slightly more expensive than a cloud solution. That is why most businesses opt for cloud hosting using the VoIP protocol which is simple to use, makes it easy to change providers and incurs lower upfront costs.

What are the key benefits of a Cloud Telephony phone system?

Cloud telephony systems allow businesses to provide advanced customer services such as auto attendants, switchboards, instant messaging, and video conferencing. But, also allow the business themselves to record calls, gather data, access dashboards, CRM integration, on hold marketing, all whilst being able to work from anywhere and across any device. Call quality is another key benefit of a cloud based system, advanced features allow VOIP phones to increase the clarity of the call, enabling business communications to be seamless and uninterrupted.

Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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