SOFTPHONE APP FOR MOBILE AND DESKTOP
Reliable, scalable and cost-effective softphone app for accessing your phone system.
WHAT IS THE ENREACH SOFTPHONE APP?
Unlock the full potential of your business phone system with our innovative solution.
Your time is invaluable and you need flexibility beyond the limits of a desk phone.
With the Enreach desktop and mobile softphone app, your office travels with you. Make and receive calls from anywhere, ensuring you’re always connected without being tied down. Our reliable, user-friendly VoIP software empowers you to work smarter, not harder—delivering the mobility and productivity your business deserves.
To use the Enreach softphone app you must be an active Enreach Contact customer. Request a quote today if you need a cross-device business phone system solution.
USE IT ON MOBILE, TABLET AND DESKTOP
WHY USE THE MOBILE APP
With Enreach, you can manage both business calls and messages across devices while keeping your personal and work numbers completely separate—no more mix-ups or confusion.
Experience the ultimate convenience of having all your communication needs in one place, while staying in control and maintaining a clear boundary between work and personal life. Enjoy the flexibility of seamless, professional communication wherever you are.
WHY USE THE DESKTOP APP
The Enreach softphone app for Mac and Windows transforms your computer into a complete communication hub.
Make inbound and outbound calls and send instant messages effortlessly—all using your internet connection. Manage voicemails with ease and review call history to stay fully on top of customer interactions.
HOW THE ENREACH SOFTPHONE APP WORKS
The Enreach softphone app will enable your business to complement existing cloud phone systems to create a comprehensive communication solution, providing:
- Ability to manage voice, instant messaging and video calling in a single platform.
- Enables workforce to access the phone system
- Flexibility of choosing the preferred device to access all features and functionality – computer, mobile or tablet.
- Use your business phone number – whenever, wherever you are.
Cloud phone systems and softphone applications complement each other by combining infrastructure, accessibility, flexibility, and advanced features to create a robust and efficient communication solution for businesses of all sizes.
If you have questions about the Softphone app, check out our comprehensive FAQ page to find answers to common queries.
HOW CAN THE ENREACH SOFTPHONE APP HELP?
- Keep your work, and personal lives separate using the Enreach softphone app for business calls.
- The Enreach softphone app offers the freedom and flexibility to work from anywhere on any device – mobile, table, desktop.
- Easily receive and send messages.
- Keep track of your call history to quickly follow up on missed calls with the Enreach softphone app.
BENEFITS OF USING THE SOFTPHONE APP
Understanding the benefits can help with your decision-making:
Cost Savings | A softphone used with a cloud phone system eliminates the need for expensive on-premise hardware and pricey maintenance costs. |
Productivity | Employees using a hands-free headset with a softphone empowers users to simultaneously talk and type, enabling them to multitask and save time. |
Scalability | With a cloud phone system, you can easily add or remove users as your business grows or changes. |
Flexibility | Your teams can work from anywhere. Whether they’re working from home, traveling, or meeting with clients, they can access the phone system from any device with an internet connection. |
Reliability | Your calls are routed through the internet, which means that you don’t have to worry about dropped calls, poor call quality, or other issues that can affect traditional phone systems. |
Advanced Features | You can access a wide range of advanced features, such as call recording, voicemail to email, call routing, mobile integration, call recordings, virtual receptionist, marketing on hold and much more. |
Discover How We Will Solve Your ChallengeS
SOFTPHONE APP FEATURES
When you choose a phone system from Enreach, you have everything you need to keep you working wonders. Below are just some of the options we offer, select each function to find out more about how it can help your business.
CALL MANAGEMENT
CALL RECORDING
ON-HOLD MARKETING
VIDEO CONFERENCING
CLOUD PHONE SYSTEMS
HOW DOES THE ENREACH SOFTPHONE APP WORK
The Enreach softphone app has been built purely for business use. Intuitive, the app keeps your workforce mobile whilst providing access to your business phone system features – wherever they have WiFi or 4G coverage.
We understand that not all workforces have tech-savvy employees. Which is why we have made the app (available on desktop, tablet and mobile) as easy-to-use as possible – take a look for yourself!
Make calls
Take calls
Transfer calls
Setup personalised voicemail
Handle multiple calls
Setup do not disturb
Setup personal forwarding rules
Program quick keys
Sync bluetooth headsets
SOFTPHONE GUIDE
Navigating the options and functionalities on offer when choosing to upgrade your telephone system can be daunting. To help you choose the right configuration of features and to answer your top questions, we’ve put together a series of detailed articles to form a guide.
To help your company understand cloud phone systems, the options and jargon surrounding IP phones, VOIP solutions, private branch exchange and more we have created a series of articles that come together to form a guide. This guide will arm you with the expert knowledge you need to find the best cloud phone system for your business. Take a look at the content below or view all of the articles in our Cloud Phone System Guide.
WHAT IS A SOFTPHONE?
Put simply, a softphone is a software application that enables your business to make outbound calls and take inbound calls without the need for a desk phone. This can be through your laptop, tablet or mobile phone. They typically run on a variety of desktop applications include Mac and Windows as well as both iOS and Android devices.
Glass Manufacturer, Oldbury
★ ★ ★ ★ ★Oh how I wish I had done this sooner! Seamless transition, great communication, from Mike who initially visited and unpicked our telecoms nightmare, through to Lynda, Seth, Scott and Hannah. Everyone was helpful and 100% focused on delivering the promise of a better system and service.
Manufacturer, Halesowen
★ ★ ★ ★ ★Having worked with Enreach for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.
Manufacturer, Shropshire / Global
★ ★ ★ ★ ★We wanted a local telecoms provider that was able to ensure a fast response time in the instance that there were any issues that needed resolving quickly and Enreach were able to provide us with the communication solution we needed to achieve maximum productivity and efficiency throughout the business.
Real Estate Agents, Midlands
★ ★ ★ ★ ★We have been a customer of Enreach for 5 years. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. Although they are a large company, they have the ‘personal touch’.
Keith Wiseman
★ ★ ★ ★ ★Employees simply plugged the phones in and followed the over the phone instructions delivered by our engineers. Not only have the video conferencing and plug and play capabilities already made a difference to the way Baumot UK communicates, but the ability to download any apps from the Google Play Store straight onto the phone has been a huge hit
Phil Lewin
★ ★ ★ ★ ★Another benefit that the school is enjoying is the seamless integration between the phones and its CRM system. This allows the staff to have everything in one place, whether it be contact details of a parent, medical details of a student or voicemails and emails that need responding to.
Steven Way
★ ★ ★ ★ ★The bespoke Enreach Contact app works much better than generic, white-labelled apps that we’ve used previously. We really like using the softphones on the laptops
Peter Phillips
★ ★ ★ ★ ★Easy with great communication…“the telephone system is extremely important for our business
Frequently asked questions
Do I need a headset for a softphone?
No, you do not need a headset to use a softphone BUT, it is definitely recommended as to have the best experience and to prevent others from hearing your conversations.
How does a softphone work?
A softphone is a software application that makes calls over the internet. Ensuring you can work anywhere, anytime with a variety of phone systems including traditional PBX phone systems.
What apps work with a softphone?
A softphone app enables users to access and manage voice, instant messaging and video calling in a single platform. Alongside this you will also be able to access phone system features like call recording and call management.
How to get a softphone?
If you want to get a softphone, there are a few ways to do it. The first is simply to come to Enreach UK where we can assess the implementation required and advise on how it can complement your phone system.
ISDN was originally due to be switched off January 2025, but the decision has been made to delay this until 2027 to ensure businesses can migrate. More information can be found on the end of ISDN.
We serve a variety of industries including educational, financial, manufacturing, creative, professional, construction, hospitality, retail, and logistics.