While both Bluetooth and DECT serve similar purposes, they differ in their strengths and benefits, depending on business needs. This article will guide you in choosing between DECT and Bluetooth based on your specific requirements.

In this article we look at some of the key benefits of multi-line phone systems. By the end, you will know how a multi-line works, and which is best for your business.

Managing a high volume of incoming calls can be a daunting task for any business. Call queuing is a powerful solution that can help organizations handle a large number of calls and improve customer satisfaction.

One of the key things you’ll have seen about cloud telephone systems time and time again is that they operate through broadband internet connections. That means you need a reliable connection to effectively use your cloud phone system and all its included features.

We’ve broken down exactly what call forwarding is and what benefits this nifty piece of technology offers to your business and staff.

Converged contact solutions from Enreach bring the ways you communicate together in one place. Seamless integration, connected by the cloud to make every interaction more meaningful.

Voice-over-internet-protocol (VoIP) calling is simple and inexpensive, and most providers incorporate unified communications (UC) features that streamline business conversations.

Despite the rise of email and social media, the ability for clients, customers, and, most importantly, employees, to pick up the phone and have a conversation is critical.

We take a look at the main types of business phone systems, how each of these works, and explain the terminology that goes along with them.