Bring your deskphones and mobile devices together with Fixed Mobile Convergence (FMC), the latest feature added to Enreach Contact. One number, any device – complete flexibility for your teams.
FMC takes away the distinction of calls being made via a fixed or mobile network giving users the ability to make and receive calls via their office number from their mobile device wherever they are; at home, on the go or sat at their desk.
Fixed mobile convergence brings with it a whole host of benefits to optimise how you work and communicate.
Most importantly it gives you flexibility while maintaining professionalism and continuity. Customers know one number, yet the mobility FMC gives you means you can be on the go, on any specified device, smartphone, softphone and still communicate through your same number.
Not only that, but when used in conjunction with other call management features via the app, all calls are recorded (great for compliance), comms ecosystems expanded and presence states set, so the availability of your team is never in question.
Read more about how Enreach can keep your business communicating.
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It stays with you when you’re walking down the street to grab your afternoon coffee, when you’re in the office, and when you’re at home. Start a call your desk, then move to a private meeting room or leave the building totally, without changing phones, numbers or requesting a call back.
FMC is not meant to herald the end of the deskphone, far from it, it expands the functionality and gives you choice and more ways to stay connected and make communication effortless.
You can chose to make and receive calls on your office number from your mobile device. If you need to step away from your desk, maintain professionalism and consistency.
Integrating FMC functionality across the entire telecoms environment helps people collaborate better and more flexibly, allowing access to systems such as CRM and presence states.
Teams can be reached on a single number, and any outgoing calls will be displayed as your business number. One number can call everyone whether they are physically present at the office or not. This ensures that your staff are always available to their customers and the management team.
No need to hold off making that call until you are back in the office. Also never miss internal calls if you step away from your desk or are hot desking. With FMC no matter where you can stay connected.
All mobile calls made are recorded, stored and accessible via your management app. Peace of mind for dispute resolutions or for industries where call recording is essential for compliance purposes.
With WiFi, you can have complete coverage for your smartphone wherever you might be. Take advantage of VoIP services therefore saving you money on potentially expensive mobile calls.