4 Ways Business Telephony Can Help your Business

Wednesday, 4th July 2018

Modern business is played out on a global stage and finding the right business telephony setup is critical for every organisation – especially when you have sales and service teams across the nation. Today’s business phone systems offer a high level of connectivity across a range of digital platforms and devices. At Enreach we pride ourselves on being the telecoms provider of choice for over 3,000 UK businesses, and, with a wide range of telecommunication packages that include cloud phone systems, we can tailor our services to perfectly meet your needs.

It isn’t unheard of for a business to be paying for something they rarely, if ever, use. At Enreach we make sure you only pay for what you need by providing you with a tailored telecoms package. This could include a lines and calls package for start-ups, high speed business broadband or a cloud based telecommunication network that offers you instant connectivity across a range of platforms.

If you would like to improve your company’s connectivity, here are just a few ways we can help.

  1. Call Management – This is the ultimate tool for measuring your telephone efficiency, as the software allows you to monitor the frequency and duration of all calls – including those that were unanswered. We all know how damaging even one unanswered call can be and, with cutting edge analysis software, you are firmly in control and can analyse all your call data.
  2. CTI – Connecting your employees’ telephones with their computers really does open some doors, and Computer Telephone Integration (CTI) can boost productivity by integrating your phone system with your CRM system. A busy sales rep can securely store all call details and data, which proves invaluable if you have a large client base. Plus, any incoming caller’s ID will automatically be displayed on your screen, allowing you to greet the caller by name.
  3. Hosted Telephony – If you would like to eliminate the headaches of dedicated phone lines and hosting a phone system yourself at your premises, hosted telephony could be the answer. Hosted phone systems are cloud based and deliver calls via the internet, which means you no longer require expensive hardware, specialised engineers or traditional phone lines. In fact, with a laptop or a smartphone, you can connect from any location. The great thing about Cloud phone systems is the low cost and high-quality audio that is always there when you need it. Hosted telephony is great for remote workers, home workers and video conferencing between multiple sites. Any device that is capable of connecting to the Internet can be used.
  4. Business Mobile Solutions – We can offer the latest mobile devices and, being network neutral, we have access to the best rates on the market, ensuring that your mobile communication costs are kept to a minimum. A tailored telecoms package means you are only paying for what you use and, no matter the size of your organisation, we can provide the perfect mobile package at an affordable price.

Want to find out how our telephony solutions can help you increase your productivity and reduce your costs? Or are you just looking for some friendly, impartial advice on the best tools to make communicating a breeze? We can help! Contact us today via our live chat, call 0333 3603 423, or email enquiries.uk@enreach.com.

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com

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