79 Additional Openreach ISDN Switch Off Locations Announced

Friday, 3rd December 2021
Man on phone

Following the Openreach initial proposal that by December 2025, integrated digital service network (ISDN) lines will be no more, Openreach has recently announced 79 additional UK ISDN switch off locations where they plan to stop selling the copper-based service. This in turn makes room for the newer fibre connections.

This programme will result in businesses no longer being able to buy copper broadband if they are upgrading or switching telecoms providers, and in replacement only being able to purchase fibre-to-the-premises (FTTP) broadband networks.

Will the Openreach ISDN switch off impact your business?

The short answer is yes, as the end of IDSN is approaching so it’s time to get on board now.

This stop-sell process initially started in Salisbury in December 2020, then in May 2021, a trial began in Suffolk.

Now in the latest step of the programme, 79 more locations cover 500,000 premises in locations including North Wales, Rural Scotland, the Far West of England, Northern Ireland, the Sussex Coast and metropolitan regions such as Birmingham, Liverpool and Bristol. This means there are now more than 450 stop sell exchanges, bringing the total number to about 4 million premises.

The full list of the latest 79 additional exchanges affected by the changes can be found below:

Exchange NameLocationExchange Code
West HanneyVale of White HorseSMWHY
Knott EndWyreLCKNO
HambletonWyreLCHAM
GlintonPeterboroughEMGLINT
BeaminsterDorsetSTBMSTR
PrestatynDenbighshireWNPRS
LanarkSouth LanarkshireWSLAK
IlminsterSouth SomersetWWILMI
Blyth, NorthumberlandNorthumberlandNEBH
BuckieMorayNSBKI
Burnham On CrouchMaldonEABNH
Chester SouthCheshire West and ChesterWNCSS
CrickDaventryCMCRI
DaventryDaventryEMDAVEN
DunbarEast LothianESDUR
FauldhouseWest LothianESFAU
Kings LynnKing’s Lynn and West NorfolkEAKLN
LiskeardCornwallWWLISK
LossiemouthMorayNSLOS
Merthyr TydfilMerthyr TydfilSWMT/EX
RhuddlanDenbighshireWNRHU
RhylDenbighshireWNRE
RhymneyCaerphillySWRDA
SheernessSwaleNDSHE
St AnnesFyldeLCSTA
TavistockWest DevonWWTAVI
TowcesterSouth NorthamptonshireEMTOWCE
WinscombeNorth SomersetSSWIN
ArnoldGedlingEMARNOL
BasildonBasildonEABAS
Sutton ColdfieldBirminghamCMSUT
MickleoverDerbyEMMICKL
SandiacreBroxtoweEMSANDI
Chapel BramptonNorthamptonEMCHAPE
BrixworthDaventryEMBRIXW
ShardlowSouth DerbyshireEMSHARD
SidcupGreater LondonLSSID
Hunts CrossLiverpoolLVHUN
Kings LangleyThree RiversLWKLAN
MarpleGreater ManchesterMRMAR
GarforthLeedsMYGRF
NormantonWakefieldMYNMN
BlaydonGatesheadNEBL
Lower SheltonBedfordSMLSN
BlunsdonSwindonSSBBN
PeopletonWychavonWMPEO
Worcester St.JohnsWorcesterWMSTJ
Bowmans GreenSt AlbansLNBGN
LancingAdurSDLNCNG
AghaleeLisburn and CastlereaghNIAL
AhoghillMid and East AntrimNIAH
AnnalongNewry, Mourne and DownNIAA
BallycastleCauseway Coast and GlensNIBT
BallygallyMid and East AntrimNIBGL
BallygowanArds and North DownNIBN
BallykinlerNewry, Mourne and DownNIBKR
BallynahinchNewry, Mourne and DownNIBNH
BelcooFermanagh and OmaghNIBCO
BelleekFermanagh and OmaghNIBEK
BushmillsCauseway Coast and GlensNIBH
BessbrookNewry, Mourne and DownNIBSB
CastlewellanNewry, Mourne and DownNICW
CoaghMid UlsterNICH
CrumlinAntrim and NewtownabbeyNICMN
CullybackeyMid and East AntrimNICB
CushendunCauseway Coast and GlensNICSD
DerryaddArmagh City, Banbridge and CraigavonNIDRY
DerrygonnellyFermanagh and OmaghNIDY
DerrylinFermanagh and OmaghNIDYN
DrumboLisburn and CastlereaghNIDBO
FivemiletownMid UlsterNIFN
GlenarmMid and East AntrimNIGM
KeshFermanagh and OmaghNIKH
LisnaskeaFermanagh and OmaghNILA
RandalstownAntrim and NewtownabbeyNIRT
TandrageeArmagh City, Banbridge and CraigavonNITG

What does the ISDN Shut off mean for you?

This is by no means an instant disconnection. You have until 2025 to revamp your business communications, but would you wait until the deadline to replace your care if it was broken? Save time and stress by getting a secure method in place now so that you are ahead of this.

The modern way forward here is VoIP (Voice over Internet Protocol). This means there is no need for the copper frames going forward as this allows phone calls to be made over an internet connection. This is not new and untested, it has been around for several years. Recently popularity and demand for VoIP have risen as the phone system of choice, and we all know a phone system is an integral part of all companies, not only does it provide the internal communications of your company, however it is important to have a good phone system in place to grow, retain and impress you customers by providing excellent customer service.

How can we help?

At Enreach we can help you work wonders, offering everything you need to keep connected after the ISDN Switch off. Now not only can we provide an outstanding business phone system that will enable your teams to work their magic, but we can also provide excellent, reliable and fast broadband options to go with it.

Some of you may have concerns about using VoIP. Like what if you have no internet connection, or it drops? Simple avoid and outage with amazing business broadband that does not rely on ISDN. You have surprisingly a lot of options for this, so there is no need to panic.

Whether you are searching for superfast fibre or a basic business broadband connection, we have the speeds you need. We pride ourselves on the variety we have in one place where we offer:

A speedy, super reliable, cost-effective option for you to pay for what you need, why would you pay more?

Boost your business with a scalable faster and higher bandwidth Fibre connection. Why have fast… when you could have superfast?

A tough, reliable and affordable broadband connection. With an uncontested connection, why wouldn’t you?

Guaranteed to deliver a tough, reliable internet connection.

You can read more about our array of business broadbands to learn more.

This is the inevitable future of UK broadband, so it’s time to get ahead of the curve.  If you are interested in taking a step in the right direction, our team are on hand to help you in a flash, simply give us a call on 0333 3603 723 or email us at enquires.uk@enreach.com. Additionally you can read our blog about what you should do for the end of ISDN.

We’ve been shortlisted for the UK Customer Experience Awards!

We have been shortlisted for the Most improved CX award, at the UK Customer Experience Awards! This is an amazing achievement, and we can’t wait to see the results!

6 Reasons why we put Customer Experience at the top of the agenda.

6 reasons why we place customer experience at the top of our business agenda.
Two people working on their computers

The power of webchat

The old way of communicating is over! That’s right, today’s customers are more informed and with the power of webchat, you can provide the best customer experience.

Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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