COVID-19 Update

Wednesday, 18th March 2020
COVID-19 UPDATE

Due to the current situation regarding COVID-19 and following recent guidelines issued by the UK government we have now taken new measures to ensure uninterrupted operations whilst protecting our processes and, of course, continuing to support our customers and prospective customers during this challenging time.

The following actions have been taken in order to protect both our staff and our customers;

  • The entire Enreach team will now be operating remotely until further notice. With this in mind, our premises are no longer open for appointments. In addition, where necessary, face-to-face meetings will be conducted via video conference. This applies to both existing and prospective customers.
  • Our customer service levels will not be affected by the current situation. Our customer facing departments including our Engineers and dedicated Account Managers will be continuing their services from home. Utilising our own cloud communication services as well as our HD Touch devices means that we are able to work from anywhere.
  • In the eventuality that your business does need emergency on-site assistance from an Engineer our team will work, in line with government guidelines, to the best of our ability to organise a site visit for you.

During the coming weeks the Enreach team will continue to support our customers and prospective customers as usual. These changes should in no way impact your communications with us. However, if there is a slight delay, please do bear with us.


If you are an existing Enreach customer, or if you would like to learn more about how we can assist your business with the transition into remote working please don’t hesitate to get in touch! Contact us today via our live chat, 0333 3603 723, or email enquiries.uk@enreach.com.

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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