Disaster recovery during COVID-19

Thursday, 2nd April 2020
Disaster recovery during COVID-19

With uncertainty and major changes to how businesses are working, disaster recovery is more important than ever and it’s not too late to implement it.

Unfortunately, while the rest of the world is slowing down, cybercriminals are not. In addition to a disaster recovery plan, it’s important that your remote workers know how to avoid the security risks of working from home, you can read more about this here.

While disaster recovery is usually necessary due to the threat of natural disaster, security threats or man-made disasters, now it is even more relevant due to the COVID-19 pandemic. After all, with your business relying on employees to work from home, if something goes wrong it’s a lot harder to fix it. Our tech experts have put together their top disaster recovery tips:

Utilise a business continuity plan

While it’s always good to be optimistic, disaster recovery requires you to plan for the worst scenario. We recommend having a business continuity plan in place. Ask yourself, is your IT infrastructure capable of supporting an entire remote workforce? Are there plans in place should your employees experience home broadband faults? Do you have enough tech to ensure every employee can complete their tasks?

Keep in constant communication

The current situation that we find ourselves in comes with high stress levels meaning mistakes can, and will, be made. It’s important to keep in constant contact with your employees to ensure that should something go wrong, for example a vital file is deleted, that the appropriate person is made aware straight away to ensure backups can be accessed and the problem can be fixed.

Utilise an additional backup source

While you may already have a form of backup, we highly recommend utilising an additional backup source. Given the current climate, you simply cannot be too careful. If you are already utilising a basic backup option such as saving files and data to an external hard drive, why not consider cloud backup too? The same can be said for your business phone system. While you may be utilising a plug and play system that allows you to make and receive calls from your desk phone at home, we recommend having a failsafe backup plan for this, for example, knowing how to add a divert from your desk phone to your mobile phone should you need to.

Following these key tips, you may well be asking what the next steps are in order to ensure your business has adequate disaster recovery in place. Enreach offers a number of disaster recovery options, including the following:

  • Cloud backup. This solution offers daily backups of your data and infrastructure. The backups are stored in secure data centres.
  • Virtual disaster recovery is a solution that takes daily backups but, in the event of a disaster, a copy of your virtual environment will be launched which will have you back up and running without you having to lift a finger.
  • Virtual business continuity offers recovery in minutes as a constant copy of your environment is streamed to our UK data centre. So, in the event of a disaster, your system will be restored within minutes.

Want to find out how our telephony solutions can help you increase your productivity and reduce your costs, or just some friendly, impartial advice on the best tools to make comms a breeze? Contact us today via our live chat, 0333 3603 723, or email enquiries.uk@enreach.com.

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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