We are excited to welcome Botsquad to the Enreach group, in its latest acquisition.
Botsquad’s state-of-the-art technology provides a solid foundation for conversational applications from smart IVRs to chat-based customer service. Prior to the acquisition, Botsquad and Enreach already worked together to deliver conversational AI to a joint customer. Enreach will integrate Botsquad’s chat technology into its existing cloud PBX and cloud contact centre products, instantly giving customers easy access to advanced, flexible chatbot options.
Stijn Nijhuis, CEO of Enreach said of the acquisition: “In the conversational AI market, Botsquad has set a high benchmark for performance and usability and is the perfect fit for our buy-and-build strategy to become market leader in unified communications in Europe. While highly sophisticated, Botsquad’s technology is simple and affordable to implement, and delivers a better user experience than its competitors, as well as being the foundation for the wider potential that voice-AI presents.”
You can read the full release here.