With remote and flexible working rising to the forefront of modern business practice, and employees experiencing a positive impact on productivity and motivation, this style of working looks like it’s here to stay.
Over the last few months spent in lockdown, many businesses have discovered that having staff working from a variety of different locations has not proved to be the challenge they initially thought it might be, and with the right technology, they can continue to operate as normal, with no negative impact to business continuity.
With this in mind, our tech experts have taken a closer look at the essential communication solutions you need to make sure your workforce can work efficiently and effectively from anywhere, anytime.
The way that we communicate with colleagues, customers and suppliers alike, has changed dramatically in recent times. Many businesses are favouring video conferencing via a range of platforms. With flexible working continuing, video conferencing is a must-have for making sure face-to-face contact is maintained.
With so many options available on the market, it’s important to choose one that’s easy to use, reliable, and offers a range of features to enhance your video conference experience. Premium video conferencing platform, Enreach meetings, provides simple and fast video calling, without the need for any downloads or external software. All you need to do is open your browser, on the device of your choice, and invite up to 25 participants to join you in your own virtual meeting room! With a range of features, including private and group conferences, screen sharing, document sharing, instant messaging, note taking and the ability to record your meetings and play them back whenever you want, Enreach meetings is the perfect choice for remote and flexible workers who want to stay connected.
Cloud phone systems
If the past few months have taught businesses anything, it’s that they need to make sure they have the right technology to ensure productivity levels and continuity aren’t negatively impacted during times of change. Designed with flexibility in mind, a cloud based phone system will allow your workforce to keep in touch and work effectively, no matter where they’re working from.
With no need for additional hardware or cabling, all you need to move to a cloud phone system is a reliable WiFi connection. From wherever they are, staff can take and transfer calls with ease and set their presence to make colleagues aware of their availability, ensuring no callers are ever left waiting on hold. All of the traditional features of a phone system are still available too, such as call recording and reporting, professional voicemail, music and marketing on hold and auto attendant. Plus, you’ll be able to integrate with your business networks and CRM systems to easily access all of the vital data you need to do your job, at home, in the office, or on the road.
What’s more, with a phone system hosted in the cloud, you can access it from anywhere, anytime and from any device of your choosing for optimum flexibility. Compatible with plug and play handsets, such as the industry leading NT Multimedia device, cloud phone systems are easily transportable – just simply plug in, connect to WiFi and go!
Much like video conferencing, business mobiles provide employees with the opportunity to stay connected whilst working from home or on the road. Particularly useful for staff who travel frequently, business mobiles can seamlessly integrate with phone systems to make sure no calls, and no potential sales, are missed.
What’s more, business mobiles allow staff to manage their emails, video call, take pictures (a particularly useful feature for Marketing departments!), access documents and remain in constant contact with their colleagues and customers, as if they were sitting at their desk!
Want to find out how our telephony solutions can help you increase your productivity and reduce your costs, or just some friendly, impartial advice on the best tools to make comms a breeze? Contact us today via our live chat, 0333 3603 723, or email email@example.com.