For many businesses, the only phone systems in place are those that have been in place for years prior. It can be daunting to make changes to a legacy phone system with many business owners thinking the switch over will lead to downtime, increased costs and disruption to employees. But, it’s important to consider whether your current phone systems are meeting the needs of your employees especially when it comes to how their business mobiles work alongside your phone system.
Having a cloud phone system like can help improve communication between co-workers and customers. This is especially important for businesses that rely on customer service as one of their main functions. Having a reliable way to communicate with customers can help to improve internal processes and increase overall satisfaction. Having a phone system is great for your remote or hybrid workers, but they may need more.
With mobile integration, you’ll be able to provide all the features of an office telephone system to your employees regardless of where they may be working from at any given time. The great thing is that employees are no longer confined to a desk or an office. As more people work remotely, integrated mobile phones can help businesses meet the needs of their employees whilst also providing better communication solutions for customers.
Remote workers have been missing out on clear communication between colleagues for too long, but this is no longer necessary with cloud technology. With all of the feature of a traditional phone system on their mobile phone they won’t need to miss out on sales opportunities by missed calls and they can join meetings with video conferencing technologies.
Not only this but with Bluetooth and speakerphone, you can now experience certain aspects of your communications hands-free.
Simply put, the benefits of mobile phone integration in your office are undeniable. As a business owner, it will help save time and money and can dramatically increase customer satisfaction. Connecting your phones both to your employees and your customers encourages a more efficient workflow and delivers exceptional convenience, allowing you to get more done in less time. Similarly, employees will find that mobile phone integration saves them considerable amounts of stress and potential problems that would otherwise hold them back in the workplace.
We spoke to our customers about what they wanted from a mobile plan, and from our research we developed Enreach Mobile, our own mobile plan, that wasn’t just another SIM-only deal. The results from our customers were loud and clear, they wanted more savings, more flexibility and more control. With this we developed a customer portal that would allow users to manage their own account, monitor usage, keep track of their spending and would give them more control. Not only this, but we put together plans, that we could offer at super competitive rates. With on point of contact and one provider, everything you need is in one place, not only this, but we have an amazing UK based support team that will get back to you in a flash. With this being our own product offering, we made sure that Enreach Mobile could integrate with our cloud phone solution Enreach Contact, so the two could work together seamlessly.
For more information on business mobile solutions to support your unified comms solutions, or our competitively priced Sim-only deals you can give us a call on 0333 3603 723 or email us at enquiries.uk@enreach.com.