Moving your business to a cloud phone system – your plan of action

Wednesday, 28th October 2020

Cost savings, effective remote and flexible working, and endless scalability; these are just a few of the benefits that a cloud telephone system could bring to your business. Easy to use, and extremely affordable to maintain, it’s no wonder that more and more businesses are making the move and trading in their traditional business phone system for a cloud telephony solution.

To ensure a seamless move to the cloud, make sure you’re prepared and have a plan of action in place to guarantee the transition is as stress-free as  it should be. To help you with this, our tech experts have compiled some factors for you to consider.

Internet and bandwidth – what do you need?

Cloud phone systems are housed entirely in the internet, which is great news for businesses, from a cost and continuity point of view, not to mention the fact your teams can work from any device, including your desk phone, business mobile and tablet! However, with cloud-based phone systems completely relying on the internet to function, you will need to make sure you have a fast, reliable connection and suitable bandwidth, before you make the move over.

If you do need to make changes to your business broadband package, knowing approximately how many simultaneous calls occur during your peak hours, will help your provider to calculate exactly how much bandwidth usage you’ll need for your new cloud office phone.

Security concerns – do you have any?

One significant advantage of cloud phone systems for business, is the built-in disaster recovery. Because of this, your business will be protected against potentially disruptive events, such as severe weather conditions and fires, as well as attempted burglaries and cyber-attacks.

With this in mind, make sure you talk to your provider, prior to your move to the cloud, to talk through any specific security concerns you may have. Your provider will be able to explain clearly how your new cloud phone system will protect your valuable data, so should something occur, you’ll know exactly what happens and if you need to do anything.

The majority of cloud telephony solutions come equipped with a range of security measures in place as standard, such as:

  • A call behaviour monitoring algorithm
  • Credit limits
  • Clustered firewalls
  • VPN connections
  • Geographic call blocking

However, some cloud phone systems give you the option to have specific security measures included, depending on your individual business needs. So make sure you know exactly what you require, before your business switches to cloud telephony, and you’ll be prepared for every eventuality!

Your equipment – is it compatible?

Another great benefit of cloud phone systems is that you don’t need to worry about maintaining lots of additional, on-site equipment. As long as you have one of your favourite devices to hand, as well as an internet connection, you’ll always be able to connect, regardless of where you’re working from!

That being said, you will need to make sure that your existing devices, such as your desk phone, laptop and business mobile, are all compatible with your new cloud phone system. Take some time to conduct a thorough audit of your employee’s equipment and consider replacing anything that could restrict your staff from using your new cloud phone system to its fullest potential! Most cloud phone systems are compatible with plug and play devices, such as the industry leading video phone, NT Multimedia, that can be used in the office, from home, or on the road, for maximum flexibility!

When you’re ready to move your busines to the cloud, contact a member of our friendly team today on 0333 3603 723 or email for information on our range of cloud telephony solutions. We’re currently offering our cloud phone systems for FREE, for three months!

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