If lockdown and the subsequent months of remote working have taught businesses anything, it’s that they need to make sure they have communication solutions in place to enable staff to work efficiently and effectively, from anywhere and at any time.
For businesses wanting a fully flexible and scalable solution that gives them the freedom to work from home, in the office, or on the road, a cloud phone system is ideal. With a cloud communications solution, you can access your phone system from absolutely anywhere, make calls, transfer calls, set up ring plans and use all of the features from any location.
What’s more, cloud phone systems give you the ability to work across any device, including the award winning NT Multimedia video phone, for maximised flexibility. Whether it’s a plug and play handset, laptop, mobile phone or tablet, you can be sure that you’re able to stay connected at all times and maintain your productivity levels, regardless of where you’re working from.
Still unsure if a cloud phone system is right for your business? Our tech experts have delved a little deeper into the individual features of a cloud phone system, in order to highlight how beneficial it is and why now is the ideal time to move to the cloud.
Following an announcement from BT in 2016 that traditional phone lines (ISDN) would be phased out and obsolete by 2025, alternative forms of telephony that offer businesses a range of futureproof features came to the forefront. With the phasing out of ISDN, businesses will need to make sure they move over to a solution that allows them to deliver calls via the internet, as copper lines will no longer be in service.
Cloud telephony is the smart choice for those who want to transition from a traditional phone system to something that’s easy to use and includes all of the familiar phone system features, as well as a whole host of additional ones, for a long-term communication solution that adapts to your business needs.
Gone are the days when many workforces were situated within one, central space. Modern working practices dictate that in order for a business to be as successful as possible, they need to provide staff with working policies that allow for flexibility, whereby they can effectively do their jobs from a variety of locations.
With a cloud phone system, this is easily achieved, thanks to the lack of hardware required and the ability to work from any device. What’s more, with the ability to flip calls seamlessly from one device to another, there’s no need for interrupted or abruptly ended calls – you can move from your desk phone to your mobile with just the touch of a button!
Hi-tech doesn’t always mean high cost, and cloud telephony is a perfect example of this. Moving to the cloud has proven to be extremely cost effect for businesses of all sizes and budgets. With many traditional phone systems charging for every minute spent on a call, monthly bills can prove to be very expensive, with costs varying from month to month.
With a cloud phone system, the charges are fixed, regardless of the length of each call. Additionally, you’ll see a reduction in your line rental and call costs, as well as free site to site calls locally and internationally, and with no need for any extra hardware or cabling, you’ll make even greater savings!
Built in disaster recovery
Unfortunately, events such as fires, flooding and burglaries can happen at any time, and when they do, can have very negative, long-term effects on your business, especially if you don’t have an existing disaster recovery plan in place.
With a cloud phone system, you have built-in disaster recovery that ensures your data is safe and secure, no matter what. Stored safely in the cloud and held in a dedicated server centre, your systems, email exchange, virtual platforms and devices will continue to function, no matter the circumstances.
Businesses continually experience changes, so it makes sense to have a phone system that will accurately reflect this. With a traditional phone system, alterations can prove to be time-consuming and costly, however with a cloud solution, employees are able to easily and quickly make changes via a central admin, web-based portal. Plus, cloud phone systems can integrate with a huge range of CRM systems for even better accessibility of data for all those who need it, no matter where they’re working from.
Ready to move to the cloud and unlock the freedom to work your way, from anywhere and anytime? Contact a member of our customer service team today on 0333 3603 723 or email email@example.com for details on our range of cloud telephony solutions. We’re currently offering our cloud phone systems for FREE, for three months!