The functionality of mobiles has exploded over recent times and it is mind blowing to think the devices we carry round today deliver thousands of times more raw computing power than the best computers used to send astronauts to the moon! The last few years’ need for flexible working isn’t going away and along with the advances in technology, your trusty mobile is clearly one of the most valuable communication tools for businesses of all sizes. In this blog you will find out how to maximise the full potential of your business mobile; the three main benefits of using mobile technology and the solution for achieving it.
They offer teams greater flexibility, enhance workflows, improve communications, and help to make users more efficient and productive. Mobile devices in business also provide organisations with a competitive edge, as faster and more collaborative communications enable rapid decision making.
The advantages of integrating mobile devices make it possible for users to work wherever and whenever they need to, while providing them access to essential resources, previously only available in the office. In fact, they can almost take their offices with them, whether traveling, commuting, working in the field or at home.
What are the top three benefits of using mobile technology in business?
The advantages of mobile technology in today’s workplace are numerous and forever changing. Talk to us and we can explain in simple “jargon-free” terms how it works, and how we can maximise the benefits for your organisation.
- Better Communication
What exactly is “better” communication when organisations vary so greatly between purposes, values, scales, sizes, cultures and capacities – can we generalise? The answer in short is yes!
Regardless of industry, businesses with good communication are ones that have established intuitive, easy-to-initiate communicative practices and behaviours. In other words, good business communication is generally defined when employees:
- Have the tools they need to contact whoever they need to – access to call records, important numbers, crm data
- Feel empowered to do so – give teams the control of their devices and how they work
- From wherever they are – flexible working, in the office and on the go
- Whenever they need to – remember; the ability to switch off is equally as important!
Mobile devices, combined with the right call management platform allows for all of this to happen. It also delivers better communication beyond work teams:
- Customers: Use mobile technology for more interactive, personalised touchpoints between your business and its clients.
- Colleagues: Collaborate with colleagues in the building or any other location via digital tools that house work documents, conversations and workflows accessible from anywhere.
- Suppliers: Simplify supplier management with mobile apps or programs, allowing you to organise, order and manage documents and pay invoices, plus contact those suppliers wherever you are.
- Your network: Maintain professional connections more easily and more organically with mobile-friendly social apps and intranet chats on your wireless devices.
- Ability to work from anywhere
Unless you’ve been living on another planet for the last 2 years, you’ll be aware of the explosion in the growth of home and hybrid working. Every business has been forced into re-thinking the traditional workplace, and the key challenge has been providing efficient communication channels that suit a huge variety of job functions.
This is where it is crucial that your business maximises the potential of using mobiles that have the functionality and features to deliver huge benefits across your organisation. Seamless communications between every employee regardless of location, and the ability to access every type of customer data instantly is vital to operate at the highest level, and to feel fully connected 24/7.
- Increased Productivity
Mobile technology also allows employees to do more with less. With mobile software and applications liberating them from yesterday’s time-consuming tasks, teams can focus on doing what they do best.
Studies continue to support the productivity-boosting impact of mobile technology for in and out-of-office employees:
- Mobile application integration in the workplace saves around 7.5 hours per employee, per week.
- Using smartphones and mobile devices for work purposes increases employee productivity based primarily on these devices’ familiarity and user-friendliness.
- Surveys of remote employees found those who can work from home are more likely to clock extra hours and perform tasks outside their immediate domains to help others’ and propel the organisation.
- Surveys also discovered 73% of remote and field employees, aided by mobile devices, put more effort into their work, compared to only 68% of in-office workers.
Supercharge your business mobiles with Enreach Contact
To maximise the potential of mobiles in your business. Enreach Contact is the ideal, cloud based platform for businesses of all shapes and sizes. Enreach Contact brings all the features you need to make sure everyone stays connected, wherever they are. From call recording to built-in softphone functionality, your teams have total flexibility in the way they work. You can also enjoy reductions in line rental and call charges with no upfront costs.
Fixed Mobile Convergence (FMC) is the latest feature added to Enreach Contact that transforms your mobile into an incredibly powerful tool. FMC brings your desk phones and mobile devices together taking away the distinction of calls being made via a fixed or mobile network, giving users the ability to make and receive calls via their office number from their mobile device wherever they are; at home, on the go or sat at their desk.
To discover how Enreach can maximise the potential of your business mobiles, give us a call on 0808 506 1837 or email or use the chat feature in the bottom right of your browser.