With the latest government regulations resulting in the large majority of businesses working remotely our telecoms experts have put together their top tips on the best remote working practices, both in terms of your IT and telecoms infrastructure to ensure your business can continue to operate as close to normal as possible.
Setting up your telecoms:
Your phone system is vital to your business, especially while you are working remotely. Ideally your business will be using a ‘plug and play’ phone system, allowing your employees to pick up their desk phones, plug them in at home, connect to WiFi and use them as though they were still at the office.
If you’re not currently using this technology, with a range of affordable VoIP solutions available, you can upgrade your existing system for little to no extra cost. A VoIP system allows you to enjoy full phone system functionality from home, including features such as calling, transfer, day mode and diverts, and can be shipped out to you with no need for engineer visits.
In the meantime, we recommend setting up call diverts on your existing system. This means that any calls to your landline number can be forwarded elsewhere, such as to your mobile.
Setting up your IT:
Your IT is also extremely important during this time. Our IT experts recommend, first and foremost, checking that your home broadband is reliable enough to support remote working.
Businesses need to ensure that they have access to everything they would usually need in the office, including data, files and emails, while remaining secure and compliant. If this is not currently the case, we can assist with a free IT check and set you up remotely with a VPN.
Of course, many offices use desktops rather than laptops which isn’t ideal for remote working. If this is the case for you, you can order laptops to be setup remotely and shipped to your employees’ houses so that they are delivered ready to go, thus avoiding any downtime.
Remote working tips:
Communication, both internal and external, is key in the current climate. We suggest choosing a video conferencing platform to keep in touch with your customers, suppliers and employees. There are loads of great basic options available, including Zoom, Skype, Whatsapp and Facetime.
It’s important to boost team morale so organising fun challenges and encouraging staff to keep up with regular exercise, whether that be 20 minutes of yoga or a walk around the block, cannot be underestimated. Whatever happens, remember to keep in touch with your team, whether it be a phone call, an email, a text or a video call.
We are operating as normal, but from home. Please bear with us as we try and continue services in these uncertain times. Contact us today via our live chat, 0333 3603 723, or email email@example.com.