Should you upgrade your business communications? 

Thursday, 15th August 2019
Reasons to upgrade business communications

Not only is the world of telecoms ever evolving but so are businesses’ communication needs, which is why businesses are often tasked with considering whether they should upgrade their business solutions.

Our telecoms experts have put together a list of key reasons why businesses should consider upgrading their communications services.

Technology updates

Technology is evolving at a fast pace and your phone system is no different. Business phone systems are gaining additional features with your businesses efficiency in mind. Upgrading your traditional phone system to a more modern telephony solution will not only offer you a number of business benefits, but they will be able to save and not cost your business money. Handsets such as NT Multimedia offer features that save time when answering calls and offer features like advertising on hold so that your customers are never kept waiting in silence.

Increase in mobile working

Remote and flexible working is becoming more and more common with a huge number of businesses of all sizes offering their employees the option to work from home. With this comes the need for businesses to supply the correct equipment for their remote workers as well as the need for security measures to be put in place.

Upgrading traditional telephone systems to a more modern system means that remote working is easier and more productive. Desk phones are able to integrate with business mobiles so that calls are never missed. In addition, VoIP desk phones can in some instances, be plugged into other environments than the office allowing employees to effectively take their desk home with them.

Changing business needs

Your business needs will have undoubtedly changed since you initially installed your phone system. After all, your business is constantly growing and sometimes this growth occurs at a quicker pace than originally expected. You need a phone system that can grow at the same pace as your business.

Upgrading your business communications to a more modern telephone system will enable you to seamlessly add users whenever required. Utilising the most up-to-date phone systems will mean that you don’t need to change your phone provider when you need to make changes, as the system will grow with your business.

Disaster recovery

Unfortunately, outdated telephone systems often don’t have adequate disaster recovery and data backup solutions in place. You have to ask yourself, what would happen if there was a power outage at your office – would your telephone system still work?

If the answer is no, we strongly recommend upgrading your business phone system. Modern solutions will offer a number of options to ensure that no matter what, your business phone lines will stay up. There are numerous options available, from backup lines to automatically re-routing calls to business mobiles. When you upgrade, the possibilities are endless.

Cost savings

It goes without saying that cost savings are at the forefront of many business’ aims. Upgrading your business communications will undoubtedly save your business money. When you switch providers or upgrade with your current provider, you will be saving money while accessing higher quality, better performing communication solutions.

Want to find out how our telephony solutions can help you increase your productivity and reduce your costs, or just some friendly, impartial advice on the best tools to make comms a breeze? Contact us today via our live chat, 0333 3603 723, or email

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