Understanding the different types of business phone systems

Thursday, 24th February 2022
Business man working in office

It is necessary to understand what is on offer and what will work best for your business needs when changing your business phone system. Without this valuable knowledge you could be left with a phone system that does not meet your business requirements. In this article we take a look at the different types of business phone systems and the functionalities they offer to help you choose the best option for your business.

Cloud based phone system

Cloud based phone systems host everything within the cloud. The only requirement a business needs is a good and stable internet connection. All cloud based phone system functionalities can be accessed online through a browser or mobile device. Cloud phone systems are well suited to businesses who want to get up and running quickly and would benefit from a low cost and increased flexibility. Cloud phone system users can quickly add new members without needing to contact the service provider or install new phone lines. In addition, a cloud phone system allows you to benefit from the most up to date business phone system software available with all updates and maintenance performed remotely.

Benefits of a cloud based phone system

There are several great benefits of cloud phone systems, we have listed some of these below. For more information and benefits take a look at our cloud phone system solutions.

  • Call management and reporting
  • Hosted in dedicated data centre
  • Mobile integration
  • Great for flexible working
  • Simple and intuitive admin portal
  • Minimum maintenance costs
  • Quick to set up
  • Flexible and grows with your business needs

On-premise PBX phone system

On-premise PBX phone systems are traditional phone systems that require a PBX box on site. This technology holds and controls the system, passing the calls to the right extension number. On-premise PBX phone systems can be expensive to install but it does provide a business with greater control and ownership. This type of phone system is best suited for companies who struggle to maintain a strong internet connection or for companies who want full control over their phone system management and maintenance. A hospital who is required to implement enhanced security for protected patient data would be best suited to an on-premise PBX phone system. The team of IT and cybersecurity experts within the hospital would have the expertise and experience in place to implement the required additional security measures and specialised customisation that may be required.

Benefits of on-premise PBX phone system

These are just some of the benefits of a PBX phone system, take a look at our full range of business phone system solutions for more information.

  • Ownership – everything is owned and retained within your business
  • Customisation – if you have the right team in-house you can customise your phone systems to fit your specialist business needs
  • No need for a strong internet connection which could result in less downtime if you have internet issues

Cloud PBX phone system

Cloud PBX phone system is a hybrid of cloud based phone systems and on-premise PBX phone system. It takes your current PBX phone system and places it into the cloud, so you can maintain the familiarity of your current PBX system whilst benefiting from the advantages of being in the cloud. This type of system is great for a business with a phone system that is well designed, customised and has been adapted and developed over a period of time. They will not lose the work or time they put into creating an effective phone system but will reap additional benefits from the move to the cloud.

Benefits of a Cloud PBX phone system

These are just some of the great benefits of a cloud PBX phone system, for more information take a look at our full range of cloud phone systems.

  • Familiarity of current business phone system
  • CRM integration
  • Hosted in our dedicated data centre
  • Call management options
  • Great for flexible working

Enreach business phone systems

At Enreach we offer cloud phone systems and business phone systems to suit every business requirement. Our expert team can help you to choose the best solution for your business. If you need to be up and running quickly, we can set you up with a cloud based solution in a matter of minutes. When you choose Enreach we make sure that you are taken care of, every customer gets a dedicated account manager who is on hand for any questions or issues that may arise.

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


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