Unified Communication – future ready comms

Friday, 7th February 2020

As technology continues to move at a rapid pace, we’re witnessing a new chapter in the world of business, where a large percentage of people no longer work from one specific desk, with one specific phone and computer. Spurred on by digital transformation, employees now have the freedom and choice to connect, collaborate and skill share with others from all corners of the globe, using potentially just one device and a cloud connection.

With approximately half of the UK workforce now working remotely, businesses are having to find new and innovative ways to accommodate members of staff that don’t adhere to the traditional, immobile way of working. This need has resulted in the introduction of a variety of new communication tools designed to work with all types of businesses and their existing infrastructure. However, with this influx of technology, it’s very easy to feel overwhelmed by the sheer amount of products available on the market. The solution? Unified Communications.

What does Unified Communication mean?

Unified Communication (UC) refers to a business phone system that connects a number of communication methods within a business. A UC solution unites all of the ways in which your business communicates and essentially allows them to talk to one another, as one system.

UC will ensure a higher level of productivity and efficiency within your business, as a well as enhancing the way you interact with colleagues and customers, regardless of where they are in the world. Therefore, regardless of where you’re working, you will still be able to access the same secure system as your office based colleagues.

What are some key business benefits of Unified Communication?


Unifying communication tools makes it significantly easier for businesses to perform their daily tasks. Collaborative projects will run smoothly and with ease, due to the fact that multiple teams will be able to share the same documents, share ideas and add comments simultaneously. Video Conference phone systems also create more effective interaction, with the ability to have face-to-face meetings and discussions, anytime and from anywhere. Ease and flexibility are overarching themes of UC and with the ability to have incoming calls routed to your office phone, mobile or other chosen device, individuals can work off-site or remotely, without the risk of potentially missing business critical calls. Plus, with UC, remote and flexible working can be achieved easily and without time consuming, complicated installation and set ups, with office phones simply connecting back into the central business cloud PBX phone system.


With the ability to grow or downsize with you, UC will mirror the ebb and flow of your business. Start-ups and smaller businesses will be able to add resources as and when they’re needed and remove them at the end of a specific project or during office relocation. Should an acquisition take place, UC will allow for the easy consolidation of multiple communication tools into one, user-friendly system to enable fast integration. Utilising contemporary communication solutions, such as VoIP, hosted telephony, cloud business phones and the very latest video calling technology, UC ensures your business is future ready and effectively managing user expectations in regard to digital communication.


With recent studies showing that 50% of the UK workforce are now working remotely, it’s more important than ever that your businesses adopts a communication strategy that ensures all of your employees have access to the same systems and infrastructure, regardless of their location. With UC, distance is no longer an obstacle in the way of achieving effective interaction. Providing remote working options for your team promotes a healthier work/life balance and in turn, makes for a happier, more productive workforce. With device integration, employees can connect their business mobile with their phone system, allowing them to answer calls wherever they are, resulting in increased availability and ease of access for both colleagues and customers.

Having a singular business communications solution for all can help to not only promote a positive workplace culture – but can also motivate and inspire employees to work smarter in order to achieve common goals and turn, create success.

Want to find out how our telephony solutions can help you increase your productivity and reduce your costs, or just some friendly, impartial advice on the best tools to make comms a breeze? Contact us today via our live chat, 0333 3603 723, or email enquiries.uk@enreach.com.

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Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com

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