Businesses are increasingly turning to the cloud for its flexibility and scalability. With technology moving forward, this is now the only way to go, if you want to keep up with your competitors. Cloud based phone systems allows business to be the main priority, by providing tools that enable staff to be more productive with their time. By moving to a cloud solution, you’re ensuring that you’re putting your customer experience in the best hands by giving your teams the very best communication tools.
You should be using cloud phone services, there’s no doubt about it. The cloud is such an interchangeable bit of tech and offers more flexibility than any other phone system that you have had prior. Now, why is this important and how can it benefit your business?
To have a good phone system in place, is to have optimised internal and external communications. This matters more than anything else, as your relationship with the external customer has a lot to do with how you are perceived externally. With a good image you can make additional sales, stand out from competitors, and portray yourselves as industry leading experts.
With a system like Enreach Contact, you are giving your staff the best tools for the job.
The cloud means you can use any type of device to make and receive calls, not only this but you can also easily divert the calls to other available lines within the system at any time. Being digital it is so easy to achieve this now, as despite things such as updating your opening hours or your on-hold marketing being a phone engineers’ job before, there really is a ‘do it yourself’ element to these systems. With only a few clicks you can add and remove lines, set up and rename diverts and so much more, enabling you to save time and money, thanks to the super simple admin portal.
With such a smart system the software updates automatically when changes are needed. But wait… there’s more!
Are you staff hybrid working? Cloud phone systems really do make your workplace unstoppable! Staff can connect with customers from anywhere at any time, making it easier to work around natural disasters and other unexpected situations that could throw your business off track. We have all had to adapt and over come in the past few years, but it shows us how important adaptability is, and this is not something that we should stop practicing.
Business owners often feel stuck with traditional phone systems because they are using outdated technology and they are cautious of spending more money. But cloud phones help businesses save money and boost their bottom line! This works by providing many of the same features as a traditional phone network for less recurring expenses and additional newer features like video conferencing and auto-attendant. So, you are actually, getting more for your money!
But equally, you’re not making any money when you can’t answer the phone, or even access it in unforeseen circumstances. An unstoppable business has no reason to miss out on sales and opportunities.
In an unpredictable and stressful economy, it’s more important than ever to work smarter, not harder.
Business owners who invest in the right technology now, will be able to manage a wider client base, increase innovation within their company. This will not only save them money in the meantime but will also allow them to provide better customer support, which will make them more money.
By learning the benefits of a cloud phone system, you can set your business up for the future with new capabilities, so you can say goodbye to missed connections for good. If you would know more about how we can help your business become unstoppable, you can give us a call on 0333 3603 723 or email us at firstname.lastname@example.org.