What is a hybrid phone system?

Monday, 25th November 2019
Hybrid Phone System

There are a vast variety of phone systems available to suit your individual business requirements, but with so much choice on the market, it can be difficult to decide which type of phone system will best suit your business’ needs.

With multiple benefits for businesses of all types, our tech experts have explored what a hybrid phone system is, as well as how it could enhance your business.

Explaining a hybrid phone system is simple. It is a phone system that holds the ability to use more than one type of technology to make business phone calls. In other words, you can use both ISDN lines and VoIP. Because of this, hybrid phone systems have been increasing in popularity in recent years as they are helping businesses to seamlessly transition from traditional ISDN to VoIP, due to the upcoming demise of ISDN. Essentially, a hybrid phone system is a stepping stone between your traditional phone system and your new VoIP phone system.

As well as helping with the move to VoIP technology, hybrid phones have the most flexibility in their communications, more so than any other business phone system. Their ability to utilise both old and new technology means that a hybrid phone system can save your business money as you are able to use your existing hardware while transitioning to VoIP, instead of investing in a purely VoIP setup straight away.

With the hybrid nature of these phone systems, you are offered better backup options, so if your analogue line or VoIP service were to go down you can use the other line to make calls, thus allowing for business continuity.

Hybrid phone systems are ideal for businesses who aren’t yet ready to move entirely to VoIP, especially if you have invested into your ISDN setup. They allow you the option to exclusively upgrade to VoIP whenever you are ready.


Want to find out how our telephony solutions can help you increase your productivity and reduce your costs, or just some friendly, impartial advice on the best tools to make comms a breeze? Contact us today via our live chat, 0333 3603 723, or email enquiries.uk@enreach.com.

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