What is a Unified Communications strategy?

Tuesday, 5th June 2018

Unified Communications (UC) isn’t a single product, but a complete and considered solution to improve and future proof the way your business talks. Integrating your phone calls, email, instant messaging, voice calls, conferencing, device status and information sharing, a unified communications strategy ties all of these elements together across a simple user interface.

With the pace and flexibility of the modern workplace constantly evolving, businesses need to keep up. UC enables you to reconsider the traditional model of the ‘desktop environment’ and modernise your business phone system.

What could a UC strategy mean for your business?

Mobile working, working from home, keeping connected on the move, travelling around the globe and communicating between offices are now commonplace, and so it’s crucial that your company can keep talking anytime, anywhere and on any device.

By adopting a Unified Communications strategy, you can make your office communications more flexible and change the way you do business.

At Enreach, we can offer UC solutions that allow you to keep talking wherever the day may take you.

Benefits of UC

  • Streamline your communications so that you can get in touch with colleagues quickly and easily
  • Increase your productivity with more functionality than is possible with only desktop phones (such as rich presence, click to dial and unified messaging)
  • Efficiently manage teams with activity logs and reports
  • Utilise DECT and IP to give users the ability to make and receive calls even when they aren’t at their desks
  • Integrate with common desktop applications such as Microsoft Outlook to simplify operations

These benefits can speed up your interactions, make employees more productive and improve customer service. As business telephony continues to evolve to reflect the needs of an increasingly mobile workforce, the team at Enreach are here to help you implement the right Unified Communications strategy for your business.


Want to find out how our telephony solutions can help you increase your productivity and reduce your costs? Or are you just looking for some friendly, impartial advice on the best tools to make communicating a breeze? We can help! Contact us today via our live chat, call 0333 3603 423, or email enquiries.uk@enreach.com.

Man on landline phone

How does a cloud based phone system work?

In this article, we examine how cloud phone systems work and the benefits for businesses looking to switch or take up a new cloud telephone system.
business phone systems

How do business phone systems work?

We take a look at the main types of business phone systems, how each of these works, and explain the terminology that goes along with them.
hd touch telephone on desk with Enreach mobile

What is a business phone system?

In this article we look in more detail at what makes up a business phone system, why they are needed, and how they benefit businesses.

Enreach UK Ltd, Communications House, Hadley Park, Telford TF1 6QJ
Call us: 0800 097 6543 Email: enquiries.uk@enreach.com


awards & accreditations