We are excited to announce the latest edition to our cloud telephony solution and mobile packages, that will allow you to take the office with you. That’s right, with fixed mobile convergence (FMC), you will be able to bring your desk phones and mobile phones together allowing you to take the office with you, wherever you go. But what is FMC in telecom? In this blog we answer just that and breakdown the benefits to your business.
What is FMC IN TELECOM?
With FMC, you will be able to take away the distinction of calls being made via a fixed or mobile network, which gives you the ability to make and receive calls via your office number on your mobile device, softphone, or any specified device, wherever you are! This allows you to maintain professionalism wherever you are.
HOW DOES FMC WORK?
We have created a simplified diagram to help portray exactly what is fmc in telecom. To give you a clearer idea of how your GSM network will support you when you’re out of office or experiencing interruptions with your internet connectivity.
An integration to our cloud phone solution
When used in conjunction with our Enreach Contact app, you also have access to other call management features giving you all the benefits of a fully functional phone system from your pocket as well. But there’s not just this, FMC comes with so many benefits…
Convenience
Make and receive calls on your office number from your mobile device. Need to step away from your desk? No problem, with FMC you can maintain professionalism and consistency.
Collaboration
By integrating FMC functionality to the entire telecoms environment, you can help employees to collaborate with more flexibility, allowing them access to systems such as CRM integrations and presence states, so they never feel left in the dark.
Continuity
You can reach your teams on one single number, and make sure that any of your outgoing calls will be displayed as your business number. This singular number can call everyone whether they are in the office or not. This will allow for staff on the move to never miss opportunities to engage with customers.
Productivity
With the fluid arrangement with many hybrid, remote working landscapes now, there will never be a need to hold off on making a call until you’re back in the office. This will result in fewer missed opportunities, because, with FMC you can make sure you’re always connected.
Call recording
Every call you make has the capability to be fully recorded. So you will have complete peace of mind when it comes to resolving disputes or remaining compliant – did you know Enreach provide MiFID II compliant call recording?
Cost savings
Who doesn’t like to save money? With VoLTE and Wi-Fi calling, you can have complete coverage for your smartphone wherever you are, this allows you to take advantage of VoIP services where you otherwise may have been spending money on potentially expensive mobile calls. Essentially, this allows your calls to work over the 4G/5G network if you don’t have access to WiFi, instead of the normal 2G/3G connection. This allows for a higher quality of call audio, and VoLTE doesn’t cost any more or less than a normal call charge.
Whether you’d like some free, impartial advice on how our team can help you to work wonders, or you’d like a brand-new quote, our team are on hand to help in a flash. Give us a call on 0333 3603 723 or email us at enquiries.uk@enreach.com.