Business communications, as well as daily operations, have become increasingly cloud-based since the Covid-19 pandemic. This was to ensure that staff could work remotely both throughout the pandemic and going forward in the uncertain times ahead. Hybrid working has fast become the new normal and is going nowhere thanks to technology such as Enreach contact that allows businesses to work the same way at home as they would in the office.
Hosted voice is one of the latest buzzwords in the telecoms industry, but what does that actually mean? Hosted voice refers to a phone system that is fully hosted and managed within the cloud. There are many names for this as the process itself falls under a large umbrella of operations so, you may have also heard of:
Hosted voice gives you the freedom to access your business phone anywhere and everywhere, all you need is a reliable, good quality internet connection. This solution is ideal, as it means you can work anywhere, anytime, from any device. It has become an integral part of many flexible work environments, meaning work is no longer limited to the office. This can support hybrid working or remote structures for your employees.
Instead of the traditional method of routing underground copper cables to your office, Cloud phone systems transmits call data over the internet this is also known as VoIP, (Voice over Internet Protocol). This means the only thing you will need to access your business phone system to make and receive calls is a good quality internet connection.
The way this works is that when you pick up the phone to make a call, VoIP essentially turns your voice into data. In the telecoms industry, we refer to this as a data packet. Once your voice has been turned into a data packet. VoIP will then send that data through to a data centre by uploading your voice. The person on the other side of the line then receives that data which is your voice and then for them to hear what you said it is downloaded through the internet connection. This is an instant process.
Traditional telephony is being changed as we know it!
From 2025, traditional PSTN and ISDN systems will be switched off by BT and you will no longer be able to buy the copper-based systems which means you will have no choice but to change to modern phone systems. By switching to a hosted telephony system, you are not only futureproofing your business phone system, but you are also ticking an extra task off the list so that you don’t need to worry about it later.
When you choose a business phone system from Enreach, you have everything you need to work wonders. You can read more about our cloud phone systems to learn more.
If you are interested in modernising your business telephony and making your communications more intuitive our team are on hand to help you in a flash, simply give us a call on 0333 3603 723 or email us at email@example.com.