VoIP is a communication protocol. Standard phone calls are made on the existing analogue telephone infrastructure, but VoIP calls are made using internet.
The UK is set to discontinue current analogue public phone system networks (PSTN) by 2025 in homes and businesses.
Practically, a VoIP phone system was first used by businesses to save money on long-distance phone calls but has now evolved to suit technology on a wider scale.
Fortunately, most of the equipment you’ll need for a VoIP phone system is readily available in most office environments. You will need:
PBX stands for Private Branch Exchange. It’s a telephone switchboard system that allows calls to easily be transferred around an organisation without the need for multiple lines for each phone.
There are two types of PBX systems; a hosted IP PBX system, which is located on a server. This is useful when you want a flexible system for your company and will allow you to integrate third-party solutions when you require them.
The other is a managed IP PBX. This is where the PBX box is located and installed on your premises. This costs more but grants you more control in the long term.
You can have as many phone lines as you want. Your only restriction is the speed of your broadband. If your broadband speed is slower than your local average, we offer business broadband packages that can boost you back up to standard, superfast speeds.
With a VoIP phone, your numbers work like magic. Your phone numbers could represent a person or group of people, instead of each device having its own number.
You can easily bring your phone systems together, for example, you could assign your landline office phone and your mobile phone with the same number, so no matter where you are you’ll stay connected with your team, suppliers and customers.
The faster the better, but we recommend at least 200kbps for each phone system you plan to run on your network.
You may want a technician to install a particularly large or complex VoIP system to save you the hassle and headache. We do offer plug-and-play Cloud VoIP systems, which most companies find works great for them.
VoIP systems are as safe as your computer network. If your network is up-to-date and high quality, your VoIP system will be too.
If you are unsure about your network security, we provide a security service package, supported by one of our experts.
Our VoIP phone system comes complete with a range of features, whether you need to boost your communications or integrate seamlessly with your other systems.
Need some more information on VoIP? Or just want some free and impartial advice? Chat to us instantly via our live chat bot, call us on 0333 3603 723, or send us an email at firstname.lastname@example.org.